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Frequently Asked Questions

How long does the booking process take? What methods of payment accepted? Can I use more than one payment method to pay for a reservation? And more.

Yes, on our P2P rental platform, you can make bookings instantly.

On our P2P rental platform, we accept a variety of payment methods, including credit and debit cards, digital wallets, and bank transfers. 

  1. Log in to your account on our platform.
  2. Go to your account settings or profile page.
  3. Look for the “Payment Methods” or “Billing Information” section.
  4. Here, you should see a list of your saved payment methods.
  5. To edit a payment method, select the one you want to change and follow the provided instructions. This might include updating your card details or adding a new payment method.
  6. To remove a payment method, there should be an option to delete or remove it. Click on that option and confirm the removal.

The booking process duration varies but typically involves searching, availability checking, request submission, payment, and confirmation. It can take minutes to hours, depending on host response times and availability.

  1. Log in to Your Account: Access your account on the platform where you made the booking.

  2. Access Your Bookings: Find and access the specific booking you want to cancel. This is typically in the “Bookings” or “Reservations” section.

  3. Review Cancellation Policy: Take a moment to review the cancellation policy associated with your booking. The cancellation policy will outline any potential fees or refunds based on the timing of your cancellation.

  4. Initiate Cancellation: Look for an option to cancel the booking. This might be labeled as “Cancel Booking” or something similar. Click on it.

  5. Confirm Cancellation: Follow the on-screen prompts to confirm your cancellation. You may be asked to provide a reason for the cancellation.

  6. Review Refund (if applicable): If your booking is eligible for a refund based on the cancellation policy, the platform will usually provide information on the refund process and timeline

  1. Email: You can reach out to us by emailing our support team at We’ll respond to your inquiries and concerns promptly.

  2. Customer Care Ticket: If you prefer to open a ticket for more detailed assistance, visit our customer care portal on our website and submit a ticket with your query.

  3. Phone: For immediate assistance or urgent matters, feel free to call us at 017777777777, and our customer support team will be ready to assist you.

As a P2P rental service, we typically don’t provide pick-up and drop-off services. The rental arrangements are typically made directly between the parties involved, and it’s the responsibility of the individuals renting and offering the items or services to arrange for pick-up and drop-off.

Great service. Exceptional rentals. Professional support.